Patient from the UAE was admitted with a possible heart failure, myocardial ischemia, at the Deutsches Herzzentrum in Berlin, Germany. The hospital executed an elective invasive diagnostic cardio examination. The patient had been receiving medical treatment for known heart problems for many years. He had visited other hospitals in the UAE and Europe before.

Thank you, for agreeing to participate in this interview.

I would like to start with saying thank you to the team of Premier Healthcare Germany. I am very positive about the company and the service they have delivered. Score 10 of 10! I have been dealing with many companies in the past and you’re the best.

We are pleased to hear this. Can you tell us what made you decide to choose to receive treatment in Germany?

I have been receiving medical treatment for quite a long time. I have received treatment in other countries also. I have visited doctors in London, but Germany is in my opinion the best.

You have been in contact with several hospitals before, however, you are now using the services of Premier Healthcare Germany. Why?

I have an insurance and the insurance contacted Premier Healthcare Germany to assist me in getting medical treatment in Germany. The intermediary role of Premier Healthcare Germany worked out fantastic for me. It saved me a lot of time, frustration and headaches. Premier Healthcare Germany took care of communication with the hospital and the insurance company. An appointment with a competent doctor is one thing, but many things - logistics, medical files, appointments, follow-ups - have to be managed perfectly in order to have a smooth and effective medical journey.

Was going directly to a hospital, without the help of Premier Healthcare Germany, an option for you?

In some hospitals it is possible, but I don't think it would have saved time or money and it would have given me access to one hospital only. I think Premier Healthcare Germany can also make better deals with hospitals. The fact they coordinate everything with the insurance company is also very relaxing. You can build your own house, but sometimes third parties save you money and improve the outcome in the end.

Would you recommend our services to others?

Yes, for sure.